Security, Delivery, Refunds & Privacy
Goddess of Public Speaking uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your download link via email within 1-2 working days. Generally however, you should receive within 10 minutes. If you have purchased one of our paid products, the link should also be available on the confirmation page once your payment has been processed and approved.
If you wish to query a delivery please contact us at firstname.lastname@example.org
Refunds & Returns Policy
If for any reason you are not completely satisfied with your purchase we will give you a 7 day money-back guarantee from the time you receive the e-book. Please email us at email@example.com within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to our workshops or retreats. Should you cancel your workshop place, your payment becomes non-refundable, but it is fully transferable to a friend or colleague or to apply against another Goddess of Public Speaking event.
Should Goddess Of Public Speaking cancel the Workshop or Retreat, you will receive a full refund of any money you have paid to Goddess Of Public Speaking.
Collection of Information
In order to use the Goddess of Public Speaking website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Goddess of Public Speaking is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of Collection Information
Any details collected from Goddess of Public Speaking customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in providing a quality service.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at firstname.lastname@example.org.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at email@example.com.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Goddess of Public Speaking uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at firstname.lastname@example.org.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Goddess of Public Speaking may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Goddess of Public Speaking does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Goddess of Public Speaking site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of goddessofpublicspeaking.com.au.