How To Handle Audience Drama Queens

How To Handle Audience Drama Queens

“Difficult” Is In The Eye Of the Beholder Knowing how to handle audience Drama Queens , Know It Alls and Power Players rapidly catapults your skill in sensitively working with groups and workshops. I tend to give so called “difficult” people a long rope unless the integrity or safety of the group is threatened. Handle each challenging situation […]

Communicating Under Pressure

Calm Under Pressure

Speaking In Difficult Situations I am often asked by people managers about communicating under pressure; how to balance staying strong and non-threatening in a “difficult situation” like a performance appraisal or with a mistrustful group. Working with people is one of the most difficult juggling acts we perform and many of us do it everyday, […]

Take Control As MC Or Anarchy Will Prevail

Time To Bring Out Your Inner Control Freak Forget all that mush about egalitarian sharing. The fact is, as Master Of Ceremonies or MC, you must take control of your Event or anarchy will prevail. Anarchy includes people talking too long, ignoring agreements and cues to finish, interjecting, power plays, energy dissipation… the list goes […]

Tips On Speaking To A Hostile Audience

Tips on Dealign With a Hostile Audience

Do You Know How To Handle It? Ever spoken to a group, discovered they were hostile and you were in the firing line? Hostility is scary, especially en masse. With adrenaline rushing through your veins and theirs, do you know how to handle it? In a hostile audience situation, I’ve had clients react with the […]

Are You Scared of Using Microphones?


There Is A Fear And It’s Called: Microphonebia! The symptoms include sweating, a dry mouth, a blank stare and a squeaky voice.  Some people regard public speaking as a fearsome pursuit – hand them a microphone and it turns into a phobia. Why does this simple metal device inspire so much horror in so many? […]